Your Questions, Answered

  • The first step to scheduling an appointment is a complimentary 15-minute phone consultation. This allows us to discuss your goals, answer specific questions about my approach, and ensure we are a good fit for one another. If you have insurance, you can verify your insurance eligibility and book a consultation through my Headway Profile. If you will not be using insurance, please Request a Consultation.

  • I provide virtual services for clients located in Texas. My practice is designed to be flexible and accessible, allowing you to engage in therapy, counseling, or evaluations from the comfort of your home or office.

  • I maintain dedicated office hours weekday evenings. I also provide limited weekend office hours.

  • I partner with Headway to manage billing for insurance providers. I currently accept Aetna and Carelon Behavioral Health. I will be credentialed with more insurance companies in the coming months. Updates wil be reflected Maple Tree Christian Counseling website. You can verify your specific coverage and see if I am in-network with your plan by visiting my Headway Profile.

  • If I am not in-network with your provider, I operate on a private-pay basis. I can provide you with a monthly Superbill (a detailed receipt) that you may submit to your insurance company for potential out-of-network reimbursement. I recommend calling your provider beforehand to ask about your "out-of-network outpatient mental health benefits.

  • I require 24-hour notice for all cancellations or rescheduling. This allows me to offer that time to another client who may be waiting. Sessions canceled with less than 24 hours' notice will be charged a $75 fee.

  • No, I do not currently provide services for children or adolescents. I work extensively with professionals, students, and parents ages 18 and up.

  • Biblical Counseling is a non-clinical ministry counseling focused on spiritual growth and the application of Scripture to life’s challenges. While my clinical therapy is "integrative" (bringing faith into the clinical hour), my Biblical Counseling sessions are purely discipleship-focused and do not involve a medical diagnosis or clinical treatment plan.

  • No. Because Biblical Counseling is a spiritual service rather than a medical treatment for a diagnosed mental disorder, it is not eligible for insurance reimbursement or superbills.

  • I am committed to making Biblical Counseling accessible. For Biblical Counseling, I will work with you individually to come up with a fee structure that works for you and me.

  • While spiritual values are a vital part of the healing journey for many, there are important distinctions to make regarding insurance and professional ethics when a formal mental health diagnosis is involved:

    • Clinical vs. Spiritual Scope: Licensed mental health treatment is governed by state boards and focuses on evidence-based clinical interventions to manage symptoms of a diagnosis. Biblical counseling is a spiritual discipline focused on theological growth. When a diagnosis is present, ethics require that we prioritize a "standard of care" that ensures your clinical safety and stability.

    • Insurance Limitations: Insurance providers generally only reimburse for services they deem "medically necessary" to treat a diagnosed mental health condition. Because biblical counseling is categorized as spiritual guidance rather than medical treatment, most insurance plans will not cover these sessions.

    • Our Approach: To provide the highest quality of care and maintain ethical integrity, we clearly distinguish between clinical psychological services and spiritual support. If you are seeking treatment for a diagnosed condition, we will focus on clinical protocols. We can still, however, integrate your faith into the clinical process as part of your personal value system, or we can discuss a private-pay model if you prefer a strictly non-clinical, spiritual approach. Feel free to schedule a free 15-minute consultation to discuss your specific needs.

Have more questions? Reach out now.

Sue Han, PsyD | Maple Tree Christian Counseling

Call or Text: 940-202-9179

Email: suehan@mapletreechristiancounseling.com

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